Customer Testimonials for European Auto Solutions

Sharon L. - Waltham, MA 2001 ML320

Always reliable and if you have any question they are always there to answer it. I highly recommend them as the best foreign auto repair in NE

Liz Winslow Colley -

We wouldn't take our cars (including the classic) to anyone else!

Andy S. -

I'm from out of town and was attending a board meeting for a non-profit on a Saturday. As I leave on my way home my car stalls and I can't restart it. The AAA guy picks me up and we're headed to the dealer (ugh). One look at my Connecticut plates and I know the dealer will have his next two month's boat payments paid for. As were driving past European Auto Solutions the AAA guy sees their gate open and we drive in. There are techs working on some cars so I went over to ask if they are open. They weren't, but when I explained I was from out of town and the problem I was having, one of the principals, Ed Owen came out, talked to the techs, who were working on personals projects on their own time, and said they'd be happy to take a look at it. A couple of the techs came over we talked about what happened, and they seemed to have a good idea of the problem based on what I was describing. After they got my car off the truck they correctly diagnosed the problem. They carried the part in stock and within an hour I was on my home and I paid a very reasonable price for an outstanding experience. In today's world it would be very easy to take advantage of someone who was not a local, but at European Auto Solutions I was treated as if I had been their customer for decades. It's a shame I can only give a five star rating. They deserve a much higher one. Thanks.

Kevin M. - Gardner, MA 2008 R350 4Matic

There is no other place I'd take my two Mercedes-Benz to be serviced. Not only do they have the knowledge, the specialized equipment, and the experience to work on everything from the Patent-Motorwagen to the new SLS-AMG. They treat everyone like they belong there, unlike some of the dealer experiences my wife and I have had.

Kushal G. -

They love your car as much as you do! :)

Matthew R. -

Got a Benz ? This is the place to go. They are much faster than dealer with much better customer service.

Jon R. -

I am a 20 year customer of these guys, from their Hatch days and on to EAS. I am an engineer with a long auto industry background, own 3 MB's, and do a lot of my own work. Trust me: if you own an MB, take it here. For durable value EAS is simply as good as it gets. Let someone else buy the gold-plated fixtures for Herb C's yacht.

Hamzah K. -

This is by far the best place to get your European car serviced around the Boston area, not just Waltham. The shop is predominantly oriented to Mercedes Benz owners, the staff is extremely knowledgable, and they offered me a free loaner. They tend to always have nice classic cars being serviced, and the waiting area puts dealerships into shame. The place is very pricy but you do get what you are paying for. Personally I come here only for the difficult jobs on my w203 Mercedes. But if I had a nice classic Mercedes, I wouldn't let any other shop touch it.

Mary B. -

Finally an honest auto shop. Very knowledgeable about Mercedes! Started taking my C320 here instead of the dealerships. They solve problems and provide honest service - which is refreshing! Added Bonus: When you pick up your car it's also cool to see some of the antique Mercedes they have in the shop. It's like a museum ;)

Suzan K. -

It doesn't get better than EAS! Take your BMW or Mercedes there for service, you will not be disappointed.